How to Avoid Tax Refund Delays – (2024-25 Guide)

Waiting for your tax refund can sometimes feel like a long process. The Australian Taxation Office (ATO) usually processes most income tax return lodgments within about two weeks, but many taxpayers in Australia still face frustrating refund delays each year during tax time. This guide explains the common causes of delays, how to check your refund status in real-time, and practical tips to avoid delays in your tax refund process.

Quick Tips to Keep Your Refund on Track

• Lodge early (July–August): Beat the end-of-financial-year rush and avoid peak processing times.
• Double-check your details: An incorrect Tax File Number (TFN) or bank account information can cause a hold on your refund.
• Keep receipts handy: Especially for work-from-home and vehicle claims to support your deductions.
• Track your refund in MyGov: Use ATO online services or the ATO app to check your refund status and respond promptly if the ATO requests more information.

Why Tax Refunds Get Delayed by the ATO

Incorrect or Missing Information

The Problem:

• Wrong TFN or bank account details
• Missing PAYG summaries or mismatched income tax information

The Fix: Use ATO pre-fill services and pre-lodgement checks like Lodge Pro to identify errors before lodging your income tax return.

Unusual Deduction Claims

The Problem: High or inconsistent claims, such as large capital gains, extensive vehicle expenses, or aggressive work-from-home hours, may trigger manual review.

The Fix: Claim only legitimate deductions supported by receipts or a diary. Automated benchmarking tools can help ensure your claims align with typical taxpayer data.

Outstanding Debts or Offsets

The Problem: Your refund amount might be reduced or delayed if you owe previous debts to the ATO, Centrelink, child support, or HECS/HELP loans.

The Fix: Check your balance in your MyGov account under ATO → Accounts & Payments before lodging.

Manual Processing Triggers

The Problem: Returns often flagged for manual processing include:

• First-time lodgers
• Complex returns involving investment properties, business tax, or crypto capital gains
• Mismatches between your return and third-party data (banks, employers)

The Fix: Upload the requested documents through MyGov promptly to avoid further delays.

Peak Tax Season Lodgements

The Problem: Lodging in early July or late September may result in longer queues since the ATO processes millions of returns during this window. Paper returns can take up to 10 weeks (50 business days) due to manual handling.

The Fix: Lodge between mid-July and mid-August or consult a registered tax agent who may secure you a later due date and help minimise refund delays.

How to Check Your Tax Refund Status

Want to check your refund status? Use these tools:

• Sign in to MyGov → ATO Online Services for real-time updates like “In Progress,” “Balancing,” or “Issued.”
• Use the official ATO app to receive push notifications on the status of your individual income tax return.
• Call the ATO on 13 28 61 with your tax file number.

You can also use free calculators and blogs like our How Much Tax Will I Get Back? for an estimate of your refund amount before you lodge. Estimate your refund →

Simple Tips to Avoid Tax Refund Delays

What to Do if Your Tax Refund Is Delayed

• Wait at least two weeks after lodging your electronic income tax return (longer for paper returns).
• Regularly check your MyGov inbox and ATO online services for messages or requests.
• After four weeks, call the ATO at 13 28 61 with your notice of assessment number ready.
• Submit any requested documents (ID, invoices, rental statements) within the specified timeframe.
• If still concerned, the Lodge Pro CPA review service can liaise with the ATO on your behalf.

How Lodge Pro Helps You Get Your Refund Faster

Lodge Pro addresses common issues that delay refunds by offering:

• Pre-lodgement validation checking TFN, BSB, and pre-fill mismatches.
• Deduction benchmarking, comparing your claims against real-time ATO data.
• Secure Open-Banking feeds importing income and expenses automatically.
• Live refund estimator showing your expected refund amount and processing time.
• Optional CPA review and ATO liaison fast-tracking resolution of any inquiries.

Common Myths About Tax Refunds

Even seasoned taxpayers fall for a few persistent myths that can actually slow down a refund.

Final Thoughts on Avoiding Refund Delays

Most refund delays can be avoided by lodging your tax return accurately, maintaining records, and submitting early in the financial year. Using digital channels like MyGov and trusted services like Lodge Pro helps give you a transparent, real-time view of your refund status and shortens your wait for your direct deposit refund.