1. Our Commitment

Your trust matters to us. At Lodge Pro Pty Ltd (ACN 673 420 123, ABN 39 673 420 123), we are committed to protecting your personal information and ensuring its confidentiality. This Privacy Policy outlines how we manage the personal information we collect, in compliance with the Australian Privacy Principles (APPs) under the Privacy Act 1988.

2. Information We Collect

When you use our services, we collect personal information directly from you and from the Australian Taxation Office (ATO). This information may include:

• Name
• Date of birth
• Address
• Tax File Number (TFN)
• Income details
• Deduction details
• Banking information (for refunds)
• Other necessary information for tax return lodgement

We may also collect data about your use of our website, such as browsing history and IP address, for statistical purposes and to enhance our services.

3. How We Use Your Information

We use your personal information to:

• Lodge your individual tax return with the ATO
• Comply with our legal and regulatory obligations
• Verify your identity

• Improve our services

   

4. Disclosure of Information

Your personal information may be disclosed to the ATO and third-party service providers who assist us in delivering our services. These providers are required to adhere to strict privacy obligations.

Your information may also be stored on servers located overseas. We take appropriate steps to ensure that any overseas service providers comply with the APPs.

5. Accessing and Correcting Your Information

You have the right to access and correct your personal information held by us. To request access or corrections, please contact us using the details provided below.

6. Security

Protecting your personal information is our priority. Lodge Pro has implemented robust security measures to safeguard your data from unauthorized access, use, disclosure, modification, or destruction.

7. Marketing

We may use your contact details to inform you about Lodge Pro's latest services and offers that could benefit you. However, if you prefer not to receive these updates, you can opt out of marketing communications at any time.

8. Complaints

If you have any concerns about how we handle your privacy, please reach out to us. You also have the option to lodge a complaint with the Office of the Australian Information Commissioner (OAIC).

9. Amendments

We may update this Privacy Policy from time to time. The latest version will always be available on our website.